In this role, you will assume full responsibility for both the commercial development of key customer relationships and the end-to-end management of customer contracts in the rail and maintenance business for the Scandinavian region.

YOUR TASKS

• You act as the primary point of contact for all customer inquiries in Scandinavia (Sweden, Norway, and Denmark), providing customers and prospects with professional, flexible, and solution-oriented support for all matters related to both new business opportunities and existing contracts

• You prepare, price, and negotiate customer proposals in the locomotive leasing business

• You proactively acquire new customers and strategically develop existing accounts to drive sustainable business growth

• You manage locomotive leasing and maintenance contracts throughout their entire lifecycle—from the pre-contract phase and implementation through to asset return and post-contract activities

• You develop, negotiate, and administer customer agreements and framework contracts, ensuring both commercial success and contractual compliance.

• You ensure a high level of customer satisfaction and coordinate all aspects of customer relationship management

• You support complex Requests for Proposals (RFPs) and coordinate internal and external stakeholders to ensure smooth proposal and contract execution

• You manage contract amendments, prepare quotations for additional services, oversee billing-related matters, and resolve contractual as well as payment-related issues

• You analyze market trends and competitive developments and develop business cases and pricing strategies

• You organize and oversee operational activities such as deliveries, returns, replacement vehicles, logistics, and training; handle customer complaints and technical disputes; and ensure compliance with contractual and regulatory requirements

• You define, track, and implement continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction

YOUR PROFILE

• You hold a degree in business administration, engineering, or a related field

• You have several years of experience in sales, contract management, or a comparable commercial and technical role, ideally within the rail industry or heavy industry

• You possess a solid understanding of railway technology and B2B contract structures in an international environment

• You have experience in commercial negotiations and, ideally, contract management

• You combine strong communication skills with sound commercial acumen and consistently focus on driving business success

• You are highly customer- and service-oriented and have strong negotiation skills.

• You work independently, take a solution-oriented approach, and are able to prioritize effectively

• You enjoy working in cross-functional and international teams

• You are fluent in English and possess professional proficiency in Swedish, Norwegian, or Danish; additional European language skills are considered an advantage

• You complement your profile with strong teamwork skills, adaptability, and a pronounced customer-focused mindset

YOUR BENEFITS AT AKIEM

• Flexible working hours to support a healthy work-life balance

• A collaborative company culture built on teamwork, openness, and mutual respect

• A dynamic international work environment with flat hierarchies and short decision-making processes

• The opportunity to contribute your own ideas and actively shape the future development of the company

• A motivated team characterized by strong collaboration and mutual support

• Personal and professional development opportunities within a forward-looking and growing organization

• Diverse career opportunities driven by continuous company growth

• Modern office facilities and a pleasant working atmosphere

If this opportunity has sparked your interest, we look forward to receiving your application through our career portal.

We are committed to fostering an inclusive workplace where diversity is valued, equal opportunities are embraced, and everyone is encouraged to contribute their unique strengths. We look forward to meeting you.